All Systems Operational

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Support Portal Operational
Acoustic Connect - AP Operational
API ? Operational
Behaviors ? Operational
Content Studio ? Operational
Data ? Operational
Email ? Operational
Forms ? Operational
Journeys Operational
Mobile Push ? Operational
Reporting ? Operational
SMS ? Operational
Web (UI) ? Operational
WhatsApp ? Operational
Other Operational
Acoustic Connect - EU Operational
API ? Operational
Behaviors ? Operational
Content Studio ? Operational
Data ? Operational
Email ? Operational
Forms ? Operational
Journeys Operational
Mobile Push ? Operational
Reporting ? Operational
SMS ? Operational
Web (UI) ? Operational
WhatsApp ? Operational
Other Operational
Acoustic Connect - US Operational
API ? Operational
Behaviors ? Operational
Content Studio ? Operational
Data ? Operational
Email ? Operational
Forms ? Operational
Journeys Operational
Mobile Push ? Operational
Reporting ? Operational
SMS ? Operational
Web (UI) ? Operational
WhatsApp ? Operational
Other Operational
Acoustic Campaign - POD 1 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 2 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 3 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 4 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 5 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 6 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 7 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 8 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 9 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD B Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Content Operational
AP Operational
EMEA Operational
US Operational
Acoustic Exchange Operational
APAC Operational
EMEA Operational
US Operational
Pilot Operational
Acoustic Tealeaf (AP-1) Operational
Data Ingest Operational
Notifications Operational
Replay Operational
Snapshot Data Operational
Webportal Operational
Acoustic Tealeaf (EU-1) Operational
Data Ingest Operational
Notifications Operational
Replay Operational
Snapshot Data Operational
Webportal Operational
Acoustic Tealeaf (US-1) Operational
Data Ingest Operational
Notifications Operational
Replay Operational
Snapshot Data Operational
Webportal Operational
Acoustic Tealeaf (US-2) Operational
Data Ingest Operational
Notifications Operational
Replay Operational
Snapshot Data Operational
Webportal Operational
Acoustic Social Audiences Operational
CIS-Hosted Custom Integrations & Web Applications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 13, 2025

No incidents reported today.

Nov 12, 2025
Campaign Issue Under Investigation POD 3
Resolved - This incident has been resolved.

We apologize for any inconvenience you may be experiencing due to this issue.
Nov 12, 13:23 EST
Update - We are continuing to monitor for any further issues.
Nov 12, 12:24 EST
Monitoring - Our team has resolved this issue regarding POD 3 and is now actively monitoring the service to ensure stability.

Customer impact:

All campaign services are currently affected, including login, sending campaign(All channels), APIs, and tracking of user activity.

We apologize for any inconvenience you may have experienced due to this issue.
Nov 12, 11:25 EST
Update - Our team continues to actively investigate the issue on POD 3.

Customer impact:

All campaign services are currently affected, including login, sending campaign(All channels), APIs, and tracking of user activity.

We apologize for any inconvenience you may have experienced due to this issue.
Nov 12, 10:43 EST
Investigating - We are currently investigating an issue with the Acoustic Campaign service on POD 3 and will follow-up with more information soon.

We apologize for any inconvenience you may be experiencing due to this issue.
Nov 12, 10:37 EST
Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025
Scheduled Campaign Maintenance Pod 2
Completed - The scheduled maintenance has been completed.
Nov 9, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 00:00 EST
Update - This maintenance has been moved from Oct 26 to Nov 9.
Oct 21, 15:02 EDT
Scheduled - POD 2 will be undergoing a scheduled maintenance on November 9 at 12am EST/4am UTC for 4 hours.

Users may experience downtime or inability to access Campaign during this window. This is considered a Yellow Maintenance. Additional details about what to expect during Yellow Maintenance periods can be found here: https://help.goacoustic.com/hc/en-us/articles/360049337293-Scheduled-maintenance-and-downtime

Please contact support if you have any additional questions.
Oct 10, 11:52 EDT
Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

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