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Support Portal Operational
Acoustic Connect - AP Operational
API Operational
Behaviors Operational
Content Studio Operational
Data Operational
Email Operational
Forms Operational
Journeys Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Web (UI) Operational
WhatsApp Operational
Other Operational
Acoustic Connect - EU Operational
API Operational
Behaviors Operational
Content Studio Operational
Data Operational
Email Operational
Forms Operational
Journeys Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Web (UI) Operational
WhatsApp Operational
Other Operational
Acoustic Connect - US Operational
API Operational
Behaviors Operational
Content Studio Operational
Data Operational
Email Operational
Forms Operational
Journeys Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Web (UI) Operational
WhatsApp Operational
Other Operational
Acoustic Campaign - POD 1 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 2 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 3 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 4 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 5 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 6 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 7 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 8 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 9 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD B Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Content Operational
AP Operational
EMEA Operational
US Operational
Acoustic Exchange Operational
APAC Operational
EMEA Operational
US Operational
Pilot Operational
Acoustic Tealeaf (AP-1) Operational
Data Ingest Operational
Notifications Operational
Replay Operational
Snapshot Data Operational
Webportal Operational
Acoustic Tealeaf (EU-1) Operational
Data Ingest Operational
Notifications Operational
Replay Operational
Snapshot Data Operational
Webportal Operational
Acoustic Tealeaf (US-1) Operational
Data Ingest Operational
Notifications Operational
Replay Operational
Snapshot Data Operational
Webportal Operational
Acoustic Tealeaf (US-2) Operational
Data Ingest Operational
Notifications Operational
Replay Operational
Snapshot Data Operational
Webportal Operational
Acoustic Social Audiences Operational
CIS-Hosted Custom Integrations & Web Applications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 8, 2026

No incidents reported today.

Jan 7, 2026

No incidents reported.

Jan 6, 2026
Program Campaign Issue Under Investigation - POD 8
Resolved - Our team has resolved this issue regarding Acoustic Program Campaign service on POD 8 and all services are now responding normally.

We apologize for any inconvenience you may have experienced due to this issue.
Jan 6, 23:07 EST
Monitoring - Our team has resolved this issue regarding program campaign and is now actively monitoring the service.

We apologize for any inconvenience you may have experienced due to this issue.
Jan 6, 18:56 EST
Identified - Our team has identified the cause of this issue regarding program on pod 8 and is now working diligently to resolve it.

Customer impact:
Program Campaign does not run until the issue is fixed. Once the issue is resolved, Users would have to decide if they still want to add contacts to programs which they are not during Dec 23 to now by adjusting program entrance setting to make those contacts qualifying for the program.

We apologize for any inconvenience you may be experiencing due to this issue.
Jan 6, 18:00 EST
Investigating - We are currently investigating an issue with the Acoustic Program Campaign service on POD 8 and will follow-up with more information soon.

We apologize for any inconvenience you may be experiencing due to this issue.
Jan 6, 16:25 EST
Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.

Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

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