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Acoustic Campaign - POD 5 Operational
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Acoustic Campaign - POD 6 Operational
API Operational
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Acoustic Campaign - POD 7 Operational
API Operational
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Acoustic Campaign - POD 8 Operational
API Operational
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Email Operational
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Transact Operational
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Acoustic Campaign - POD 9 Operational
API Operational
Data Jobs Operational
Email Operational
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Reporting Operational
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Acoustic Tealeaf (EU-1) Operational
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Acoustic Tealeaf (US-1) Operational
Data Ingest Operational
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Replay Operational
Snapshot Data Operational
Webportal Operational
Acoustic Tealeaf (US-2) Operational
Data Ingest Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Campaign Maintenance Pod 7 Aug 7, 2026 12:00-16:00 EDT

POD 7 will be undergoing a scheduled maintenance on August 7 at 12pm EDT (4pm UTC) for 4 hours.

Users may experience downtime or inability to access Campaign during this window. This is considered a Yellow Maintenance. Additional details about what to expect during Yellow Maintenance periods can be found here: https://help.goacoustic.com/hc/en-us/articles/360049337293-Scheduled-maintenances

Please contact support if you have any additional questions.
Posted on Jul 30, 2026 - 17:35 EDT

Scheduled Campaign Maintenance Pods 1 & 4 Aug 9, 2026 00:00-04:00 EDT

Pods 1 & 4 will be undergoing a scheduled maintenance on August 9 at 12am EDT (4am UTC) for 4 hours.

Users may experience downtime or inability to access Campaign during this window. This is considered a Yellow Maintenance. Additional details about what to expect during Yellow Maintenance periods can be found here: https://help.goacoustic.com/hc/en-us/articles/360049337293-Scheduled-maintenances

Please contact support if you have any additional questions.
Posted on Jul 30, 2026 - 18:13 EDT

Aug 6, 2026

No incidents reported today.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

Campaign Issue Under Investigation - Pod 7
Resolved - Our team has resolved this issue regarding Programs on Pod 7 and all services are now responding normally.

We apologize for any inconvenience you may have experienced due to this issue.
Aug 4, 23:40 EDT
Monitoring - Our team has resolved this issue regarding Programs on Pod 7 and is now actively monitoring the service to ensure stability.

We apologize for any inconvenience you may have experienced due to this issue.
Aug 4, 14:26 EDT
Investigating - We are currently investigating an issue with Programs on Acoustic Campaign for Pod 7 users. Programs are currently in a paused state while we work to resolve the problem.

We apologize for any inconvenience you may be experiencing due to this issue.
Aug 4, 13:21 EDT

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Scheduled Maintenance Campaign Pod B | Acoustic Connect APAC
Completed - The scheduled maintenance has been completed.
Jul 31, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 09:00 EDT
Scheduled - Acoustic Campaign POD B AND Acoustic Connect APAC will be undergoing a scheduled maintenance on July 31 at 9am EDT (1pm UTC) for 4 hours.

Acoustic Campaign users may experience downtime or inability to access Campaign during this window. This is considered a Yellow Maintenance. Additional details about what to expect during Yellow Maintenance periods can be found here: ttps://help.goacoustic.com/hc/en-us/articles/360049337293-Scheduled-maintenances

Acoustic Connect APAC users may experience downtime or inability to access Connect during this window. Also, note that all mail sends will be delayed until the maintenance is complete. Additional details about what to expect during Connect Maintenance periods can be found here:

https://connect.goacoustic.com/hc/en-us/articles/44244265046425-Connect-scheduled-maintenance

Please contact support if you have any additional questions.
Jul 23, 19:25 EDT

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

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