All Systems Operational

About This Site

Need help or have additional questions? Visit our help center or community forums.

Support Portal Operational
Acoustic Connect - AP Operational
API Operational
Behaviors Operational
Content Studio Operational
Data Operational
Email Operational
Forms Operational
Journeys Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Web (UI) Operational
WhatsApp Operational
Other Operational
Acoustic Connect - EU Operational
API Operational
Behaviors Operational
Content Studio Operational
Data Operational
Email Operational
Forms Operational
Journeys Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Web (UI) Operational
WhatsApp Operational
Other Operational
Acoustic Connect - US Operational
API Operational
Behaviors Operational
Content Studio Operational
Data Operational
Email Operational
Forms Operational
Journeys Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Web (UI) Operational
WhatsApp Operational
Other Operational
Acoustic Campaign - POD 1 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 2 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 3 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 4 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 5 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 6 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 7 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 8 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 9 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD B Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Content Operational
AP Operational
EMEA Operational
US Operational
Acoustic Exchange Operational
APAC Operational
EMEA Operational
US Operational
Pilot Operational
Acoustic Tealeaf (AP-1) Operational
Data Ingest Operational
Notifications Operational
Replay Operational
Snapshot Data Operational
Webportal Operational
Acoustic Tealeaf (EU-1) Operational
Data Ingest Operational
Notifications Operational
Replay Operational
Snapshot Data Operational
Webportal Operational
Acoustic Tealeaf (US-1) Operational
Data Ingest Operational
Notifications Operational
Replay Operational
Snapshot Data Operational
Webportal Operational
Acoustic Tealeaf (US-2) Operational
Data Ingest Operational
Notifications Operational
Replay Operational
Snapshot Data Operational
Webportal Operational
Acoustic Social Audiences Operational
CIS-Hosted Custom Integrations & Web Applications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 20, 2026

No incidents reported today.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026
Intermittent Access Issues with cloud.goacoustic.com {All Pods & Regions}
Resolved - Our team has resolved this issue regarding Acoustic UI interface and all services are now responding normally.

Customer impact:
Users are experiencing intermittent issues accessing cloud.goacoustic.com.

We apologize for any inconvenience you may have experienced due to this issue.
Apr 15, 05:10 EDT
Monitoring - Our team has resolved the issue causing intermittent access to the Acoustic UI interface and is now actively monitoring the service to ensure stability.

Customer impact:
Users are experiencing intermittent issues accessing cloud.goacoustic.com.

We apologize for any inconvenience you may have experienced due to this issue.
Apr 15, 03:13 EDT
Investigating - We are currently investigating an issue affecting the Acoustic Campaign service across all pods and will provide further updates as more information becomes available.

Customer Impact:
We are aware that some users are experiencing intermittent issues accessing cloud.goacoustic.com.

We apologize for any inconvenience this may cause and appreciate your patience while we work towards a resolution.
Apr 15, 02:57 EDT
Apr 14, 2026
Connect Issue Impacting AP, EU, and US Regions
Resolved - Our team has resolved this issue regarding import job failures and all services are now responding normally.

Customer impact:

Import Data jobs in Acoustic Connect are failing and are not completing as expected.

We apologize for any inconvenience you may have experienced due to this issue.
Apr 14, 02:52 EDT
Monitoring - Our team has resolved the issue affecting import job failures across all regions. All services are now operating normally and responding as expected.

Impact: Import Data jobs in Acoustic Connect are failing and are not completing as expected.
Apr 14, 01:31 EDT
Identified - Our team has identified the root cause of the issue affecting import job failures and is actively working on a resolution.

Impact: Import Data jobs in Acoustic Connect are failing and are not completing as expected.

We sincerely apologize for any inconvenience this may be causing and appreciate your patience while we work to resolve this issue.
Apr 14, 01:15 EDT
Investigating - We are currently aware of an issue impacting Acoustic Connect across all regions. Our engineering team is actively investigating the matter.

Impact: Import Data jobs in Acoustic Connect are failing and are not completing as expected.
Apr 14, 00:56 EDT
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage