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Acoustic Campaign - POD 9 Operational
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Acoustic Tealeaf (EU-1) Operational
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Acoustic Tealeaf (US-1) Operational
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Acoustic Tealeaf (US-2) Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Tealeaf and Connect Maintenance AP Jun 12, 2026 09:00-13:00 EDT

Tealeaf AP-1 will be undergoing a scheduled maintenance on June 12 at 9am EST (1:00pm UTC) for 4 hours.

Users may experience downtime or inability to access Tealeaf during this window. There will be no disruption to data collection during this time.

Connect APAC may also experience temporary downtime for certain features, such as Reporting and Replay functionality.

Please contact support if you have any additional questions.
Posted on Jun 09, 2026 - 14:32 EDT

Scheduled Tealeaf and Connect Maintenance EU Jun 13, 2026 18:00-22:00 EDT

Tealeaf EU-1 will be undergoing a scheduled maintenance on June 13 at 6pm EDT (10:00pm UTC) for 4 hours.

Users may experience downtime or inability to access Tealeaf during this window. There will be no disruption to data collection during this time.

Connect EU may also experience temporary downtime for certain features, such as Reporting and Replay functionality.

Please contact support if you have any additional questions.
Posted on Jun 09, 2026 - 14:35 EDT

Scheduled Campaign Maintenance Pods 5 & 8 Jun 14, 2026 00:00-04:00 EDT

PODs 5 & 8 will be undergoing a scheduled maintenance on June 14 at 12am EDT (4am UTC) for 4 hours.

Users may experience downtime or inability to access Campaign during this window. This is considered a Yellow Maintenance. Additional details about what to expect during Yellow Maintenance periods can be found here: https://help.goacoustic.com/hc/en-us/articles/360049337293-Scheduled-maintenances

Please contact support if you have any additional questions.
Posted on Jun 05, 2026 - 15:49 EDT

Scheduled Tealeaf and Connect Maintenance US Jun 14, 2026 00:00-04:00 EDT

Tealeaf US-1 & US-2 will be undergoing a scheduled maintenance on June 14 at 12am EDT (4:00am UTC) for 4 hours.

Users may experience downtime or inability to access Tealeaf during this window. There will be no disruption to data collection during this time.

Connect US users may also experience temporary downtime for certain features, such as Reporting and Replay functionality.

Please contact support if you have any additional questions.
Posted on Jun 09, 2026 - 14:38 EDT
Jun 12, 2026

No incidents reported today.

Jun 11, 2026

No incidents reported.

Jun 10, 2026
Scheduled Tealeaf and Connect Maintenance APAC
Completed - The scheduled maintenance has been completed.
Jun 10, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 13:00 EDT
Scheduled - Tealeaf AP-1 will be undergoing a brief maintenance on June 10 at 1pm EDT (5:00pm UTC) for 1 hour.

Users may experience delays in reporting during this window.

Connect APAC may also experience temporary reporting delays during this window.

Please contact support if you have any additional questions.
Jun 10, 12:44 EDT
Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026
Scheduled Tealeaf and Connect Maintenance APAC
Completed - The scheduled maintenance has been completed.
Jun 5, 15:00 EDT
Update - This maintenance has been extended by 2 hours and is expected to complete at 3pm EDT (7pm UTC).
Jun 5, 12:37 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 09:00 EDT
Scheduled - Tealeaf AP-1 will be undergoing a scheduled maintenance on June 5 at 9am EDT (1:00pm UTC) for 4 hours.

Users may experience downtime or inability to access Tealeaf during this window. There will be no disruption to data collection during this time.

Connect APAC may also experience temporary downtime for certain features, such as Reporting and Replay functionality.

Please contact support if you have any additional questions
Jun 2, 14:38 EDT
Jun 4, 2026
Incident Notification
Resolved - Our team has resolved this issue regarding signal delays from logSignal and all services are now responding normally.

Customer impact:
logSignal data has returned to normal performance.

We apologize for any inconvenience you may have experienced due to this issue.
Jun 4, 07:01 EDT
Monitoring - Our team has resolved this issue regarding signal delays from logSignal and is now actively monitoring the service to ensure the backlog of data is processed.

Customer impact:
logSignal data will appear in Connect in a much more timely manor

We apologize for any inconvenience you may have experienced due to this issue.
Jun 3, 13:48 EDT
Identified - Our team has identified the cause of this issue regarding logSignal processing delays and is now working diligently to resolve it.

Customer impact:
Signals sent to Connect using the Connect SDK utilizing the logSignal method are experiencing delays in processing.

We apologize for any inconvenience you may be experiencing due to this issue.
Jun 2, 16:46 EDT
Investigating - Our team is actively investigating a delay in processing Signals sent using logSignal.

Customer impact:
Signals sent to Connect using the Connect SDK utilizing the logSignal method are experiencing delays in processing.

We apologize for any inconvenience you may be experiencing due to this issue.
Jun 2, 16:38 EDT
Jun 3, 2026
Jun 2, 2026
Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

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