Resolved -
Our team has resolved this issue regarding Campaign Mailings and its working now and responding normally.
Customer impact:
There was an intermittent issue with the email Campaigns and its fixed. We are resolving the status now being no issues are observed anymore while Monitoring.
Feb 3, 10:38 EST
Update -
We are continuing to monitor for any further issues.
Feb 3, 08:34 EST
Update -
We are continuing to monitor for any further issues.
Feb 3, 08:33 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 3, 08:26 EST
Update -
Mailings are resetted back and the stuck mailings has been processed. We are keep monitoring for sometime until closure
Feb 3, 08:11 EST
Update -
We are Monitoring as the Mailings are processed and working now
Feb 3, 08:06 EST
Identified -
The issue has been fixed and continue Monitoring
Feb 3, 08:00 EST
Update -
Customer impact: There was an intermittent issue with the email campaigns and its fixed now. We are Monitoring the status until closure.
Feb 3, 07:44 EST
Investigating -
We are continue Monitoring for any further issues until closure.
Feb 3, 06:48 EST