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Support Portal Operational
Acoustic Campaign - POD 1 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 2 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 3 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 4 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 5 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 6 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 7 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 8 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD 9 Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Campaign - POD A Operational
API Operational
Data Jobs Operational
Email Operational
Mobile Push Operational
Reporting Operational
SMS Operational
Transact Operational
Website (UI) Operational
Other Operational
Acoustic Content Operational
EMEA Operational
US Operational
Acoustic Digital Analytics Operational
EMEA Operational
US Operational
Acoustic Exchange Operational
APAC Operational
EMEA Operational
US Operational
Acoustic Experience Analytics (AP-1) Operational
Data Ingest Operational
Notifications Operational
Replay Operational
Snapshot Data Operational
Webportal Operational
Acoustic Experience Analytics (EU-1) Operational
Data Ingest Operational
Notifications Operational
Replay Operational
Snapshot Data Operational
Webportal Operational
Acoustic Experience Analytics (US-1) Operational
Data Ingest Operational
Notifications Operational
Replay Operational
Snapshot Data Operational
Webportal Operational
Acoustic Experience Analytics (US-2) Operational
Data Ingest Operational
Notifications Operational
Replay Operational
Snapshot Data Operational
Webportal Operational
Acoustic Journey Analytics Operational
EMEA Operational
US Operational
Acoustic Performance Insights Operational
Acoustic Personalization Operational
Acoustic Social Audiences Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Campaign POD 8 May 31, 00:00-04:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
May 20, 17:14 EDT
Scheduled - POD 8 will be undergoing a scheduled maintenance during this time period as previously communicated.

Users may experience downtime or inability to access Campaign during this window. Additional details about what to expect during maintenance periods can be found here:

https://help.goacoustic.com/hc/en-us/articles/360042978773-Expected-behavior-during-Acoustic-Campaign-scheduled-maintenance
May 20, 16:45 EDT
Campaign POD 6 Jun 7, 18:00-22:00 EDT
POD 6 will be undergoing a scheduled maintenance during this time period as previously communicated.

Users may experience downtime or inability to access Campaign during this window. Additional details about what to expect during maintenance periods can be found here:

https://help.goacoustic.com/hc/en-us/articles/360042978773-Expected-behavior-during-Acoustic-Campaign-scheduled-maintenance
Posted on May 26, 16:34 EDT
Past Incidents
May 27, 2020

No incidents reported today.

May 26, 2020
Resolved - This incident has been resolved.
May 26, 22:34 EDT
Investigating - We are currently investigating an incident with the Acoustic Campaign service and will follow-up with more information soon.
May 26, 22:32 EDT
May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020
Completed - The scheduled maintenance has been completed.
May 22, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 12:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
May 20, 17:13 EDT
Scheduled - POD 7 will be undergoing a scheduled maintenance during this time period as previously communicated.

Users may experience downtime or inability to access Campaign during this window. Additional details about what to expect during maintenance periods can be found here:

https://help.goacoustic.com/hc/en-us/articles/360042978773-Expected-behavior-during-Acoustic-Campaign-scheduled-maintenance
May 14, 14:38 EDT
Resolved - This incident has been resolved.
May 22, 09:45 EDT
Investigating - We are currently investigating this issue.
May 22, 09:10 EDT
May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020

No incidents reported.

May 13, 2020

No incidents reported.