Tealeaf EU Region Service Disruption – Resolved
Incident
Report for Acoustic Public Service Status
Resolved
We would like to inform you about a temporary service disruption that occurred in the Tealeaf EU region.
On March 07, 2026 at approximately 6:00 PM EST, a scheduled maintenance activity was performed on the Tealeaf EU. Following this activity, the Tealeaf UI in the EU region became inaccessible, and data collection was impacted.
Impact:
1. Tealeaf UI in EU was inaccessible.
2. Data collection was impacted for approximately 14 hours.
Our engineering team investigated the issue and worked on restoration.
Resolution:
The issue was fully resolved, and services were restored on March 08, 2026 at approximately 8:00 AM EST. The Tealeaf UI and data collection are now functioning normally.
We are currently reviewing the incident to identify the root cause and will implement necessary measures to prevent similar occurrences in the future.
We apologize for any inconvenience you may have experienced due to this issue. For any questions, please contact Acoustic Support.
On March 07, 2026 at approximately 6:00 PM EST, a scheduled maintenance activity was performed on the Tealeaf EU. Following this activity, the Tealeaf UI in the EU region became inaccessible, and data collection was impacted.
Impact:
1. Tealeaf UI in EU was inaccessible.
2. Data collection was impacted for approximately 14 hours.
Our engineering team investigated the issue and worked on restoration.
Resolution:
The issue was fully resolved, and services were restored on March 08, 2026 at approximately 8:00 AM EST. The Tealeaf UI and data collection are now functioning normally.
We are currently reviewing the incident to identify the root cause and will implement necessary measures to prevent similar occurrences in the future.
We apologize for any inconvenience you may have experienced due to this issue. For any questions, please contact Acoustic Support.