Acoustic Public Service Status Status - Campaign Message Composer - External image URL in Drag and Drop Editor

Campaign Message Composer - External image URL in Drag and Drop Editor

Incident Report for Acoustic Public Service Status

Resolved

This incident has been resolved.

Posted Nov 13, 2024 - 16:26 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 13, 2024 - 15:37 EST

Identified

The issue has been identified and the team is working on the fix now.

Posted Nov 13, 2024 - 14:16 EST

Investigating

We are currently investigating the issue on why user is unable to use external image URL in Drag and Drop Editor. We will update here when we have more information.

Posted Nov 13, 2024 - 13:42 EST

This incident affected: Acoustic Campaign - POD 1 (Email), Acoustic Campaign - POD 2 (Email), Acoustic Campaign - POD 4 (Email), Acoustic Campaign - POD 5 (Email), Acoustic Campaign - POD 6 (Email), Acoustic Campaign - POD 7 (Email), Acoustic Campaign - POD 8 (Email), Acoustic Campaign - POD 9 (Email), Acoustic Campaign - POD B (Email), and Acoustic Campaign - POD 3 (Email).