Experience Analytics Issue Under Investigation US-1
Incident
Report for Acoustic Public Service Status
Resolved
Our team has resolved this issue regarding Reporting Delays on US-1 and all services are now responding normally.
Customer impact:
All reporting, alerting and snapshot data should be current.
We apologize for any inconvenience you may have experienced due to this issue.
Customer impact:
All reporting, alerting and snapshot data should be current.
We apologize for any inconvenience you may have experienced due to this issue.
Monitoring
Our team has resolved this issue regarding Reporting Delays on US-1 and is now actively monitoring the service to ensure the backlog is processed.
Customer impact:
Reporting data will continue to fill in over time until caught up.
We apologize for any inconvenience you may have experienced due to this issue.
Customer impact:
Reporting data will continue to fill in over time until caught up.
We apologize for any inconvenience you may have experienced due to this issue.
Identified
Our team has identified the cause of this issue regarding Reporting Delays on US-1 and is now working diligently to resolve it.
Customer impact:
Reports and Alerts are currently not showing the most current data.
We apologize for any inconvenience you may be experiencing due to this issue.
Customer impact:
Reports and Alerts are currently not showing the most current data.
We apologize for any inconvenience you may be experiencing due to this issue.
Investigating
We are currently investigating an incident with the Acoustic Experience Analytics service in US-1 and will follow-up with more information soon.
We apologize for any inconvenience you are experiencing.
We apologize for any inconvenience you are experiencing.
This incident affected: Acoustic Tealeaf (US-1) (Notifications, Snapshot Data).